Privacy Policy
1. Introduction
At DERMX AI PTE. LTD. ("we," "our," or "us"), we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we obtain when you interact with our services, including uploading or capturing skin images.
2. Information We Collect
We may collect the following types of personal information:
· Personal Identifiers: Your name, email address, phone number, and postal address.
· Skin Images: Images of your skin that you upload or capture through our services.
· Demographic Information: Skin phototype, skin type, race, gender, and age.
· Usage Data: Information such as your IP address, browser type, pages visited, and time spent on our site.
· Cookies and Tracking Technologies: Information collected via cookies and similar technologies to enhance your experience.
3. How We Use Your Information
We use your personal information, including skin images and demographic information, for the following purposes:
· Service Delivery: To analyse skin conditions and provide personalized services based on your skin phototype, skin type, race, gender, and age.
· Personalization: To tailor our services and recommendations to your specific needs and characteristics.
· Customer Support: To address your inquiries and troubleshoot issues.
· Research and Development: To improve our AI models and enhance our services, ensuring effectiveness across diverse populations.
· Marketing: To send you promotional content and updates, subject to your consent.
· Analytics: To analyse usage trends and improve our platform and services.
· Legal Compliance: To comply with legal obligations and respond to legal requests.
4. How We Share Your Information
We may share your information with:
· Service Providers: Third-party vendors who provide services on our behalf, such as cloud storage and data analysis.
· Affiliates: Companies within our corporate group for internal business purposes.
· Legal Authorities: When required to comply with legal obligations, court orders, or to defend against legal claims.
· Business Transfers: In connection with any merger, acquisition, or sale of company assets.
5. Data Security
We implement a variety of security measures, including encryption, firewalls, and access controls, to protect your personal data, including sensitive information like skin images and demographic data. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
6. Your Data Rights
You have the following rights regarding your personal information:
· Access: Request a copy of the personal data we hold about you.
· Rectification: Request correction of any inaccurate or incomplete information.
· Erasure: Request deletion of your data under certain conditions.
· Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
· Withdraw Consent: Withdraw your consent for data processing or marketing communications at any time.
· Object to Processing: Object to the processing of your personal data, including for marketing or profiling purposes.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
7. Retention of Your Information
We retain your personal information, including skin images and demographic data, only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.
8. International Data Transfers
If your data is transferred outside of Singapore, we will take appropriate steps to ensure that it is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
9. Privacy of Children
Our services are not intended for individuals under the age of 13. We do not knowingly collect or maintain personal data from children under 13 without parental consent. If you become aware that a child has provided us with personal data without parental consent, please contact us at info@dermx.ai, and we will take steps to remove such information.
10. Governing Law
This Privacy Policy is governed by the laws of Singapore. By using our services, you agree that any disputes arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Singapore.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
· Email: info@dermx.ai
· Address: 160 Robinson Road, #14-04, Singapore 068914
Effective Date: 16 September 2024
Copyright © 2024 DermX AI - All Rights Reserved.
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